My personal VDI (BOW) is having issues.

You may have access to a personal VDI (also called Dedicated VDI or BOW) when you need to have admin-rights to make adjustments. Such a VDI has limited support. Should you need to reinstall the operating system in order to resolve issues in the VDI, you can arrange this yoursel by ordering ‘VDI herinstallatie’ in the RaboShop.

Please note:

  • Lead time is 3 working days.
  • During the actual reinstall-porcess, you cannot use the VDI.
  • If data needs to be preserved, You should take care of backuping these yourself.
  • Make sure you can be contacted, so we can plan the reinstall.